Oruvai FAQ

Questions, answered clearly.

Clear answers about how Oruvai chooses games, Gaming DNA, free and Pro plans, group decisions, supported platforms, privacy and account support.

01

Start here

Getting started

What Oruvai is, what you need and how quickly you can make a useful first decision.

4 answers
01What is Oruvai?

Oruvai is a game decision companion for people who want a considered answer instead of another popularity list. It brings together your taste, library, available time, platform and current mood, then presents three useful directions with a clear reason and an honest trade-off for each.

Explore the Oruvai product
02What do I need to get started?

Create a free account, choose a few games you already know and describe the reasons they worked or did not work for you. That creates the first version of your private Gaming DNA. You can then add the time, mood, platform and company that matter for the decision you are making now.

Create a free Oruvai profile
03Do I have to connect a gaming account?

No. Oruvai works with games and taste signals you add yourself, so a platform connection is not required. When a supported import or provider connection is available, it is optional and its purpose is shown before you use it. Unsupported connections are never implied by the presence of a game in the catalogue.

Read the privacy information
04Can I use Oruvai for free?

Yes. The Free plan includes your editable Gaming DNA, library and discovery tools, unlimited ratings, 5 completed personal decisions and 1 hosted group decision per calendar month. You can also join invited private groups without Pro. No payment card is required to create the account.

Compare Free and Pro
02

Personal fit

Recommendations and Gaming DNA

How Oruvai turns your taste and current context into three considered directions.

6 answers
01How does Oruvai choose games for me?

Oruvai combines longer-term taste signals from your Gaming DNA with the context of the decision you are making now. Available time, mood, platform, access and company narrow what can work; personal evidence then shapes the fit. The result is a small decision set, not a generic ranking of popular games.

See the decision loop
02What is Gaming DNA?

Gaming DNA is Oruvai’s private, editable picture of your game taste. It is shaped by games you know, the reasons behind your reactions, preferences such as pace or challenge, and the outcomes of later decisions. It is not a fixed genre label, and private traits are not published unless you deliberately choose to share supported parts.

Learn how Gaming DNA is used
03Why does Oruvai show three directions instead of a long ranking?

A long ranking transfers the work back to you. Oruvai narrows the answer to three considered directions so you can compare meaningful differences instead of scanning another feed. The set can include the strongest fit, a safer choice and a different direction, with enough context to make the final choice yourself.

See a real decision example
04What do “reason” and “trade-off” mean?

The reason connects a game to the taste and context signals that support it. The trade-off surfaces a possible drawback — such as learning effort, pressure, repetition or difficult re-entry — without pretending the game is universally perfect. Together they make the recommendation inspectable instead of asking you to trust a score.

Read how recommendations are explained
05Can I change my mood, time and platform for every decision?

Yes. Your Gaming DNA provides continuity, but the current decision remains flexible. You can change available time, mood, platform, access scope and whether you are playing alone or with others. That is why the answer for a quiet hour tonight can differ from the answer for a longer weekend session.

See how context changes the shortlist
06Can my Gaming DNA change as my taste changes?

Yes. Gaming DNA is designed to move with you. You can edit deliberate signals, add new game reactions and give feedback after a decision. Oruvai can keep recent preferences and changing life phases in context without erasing the longer history that still explains your taste.

Open your Gaming DNA
03

Ready to play

Libraries, platforms and groups

How access, subscriptions, cross-play and the people joining you affect the answer.

4 answers
01Does Oruvai consider my library, platform and available time?

Yes. Oruvai can use your library, active subscriptions, platform and available time to distinguish a good theoretical fit from something you can actually play. Access and technical compatibility remain separate signals from taste, so uncertainty can be shown instead of silently turning into a confident claim.

Open your Oruvai library
02Does Oruvai only recommend games I already own?

No. A decision can focus on games already available through your library, subscriptions or verified free access, but Oruvai can also look beyond them when you want to discover or evaluate something new. Any purchase or access requirement should remain visible rather than being hidden inside the fit score.

Discover games in Oruvai
03How do platforms, subscriptions and cross-play affect a decision?

Oruvai keeps platform compatibility, library or subscription access and verified cross-play evidence separate from personal taste. For groups, a game should only be treated as ready when the known route works for the selected participants. Store availability and third-party support can change, so important uncertainty remains visible for confirmation.

Read recommendation transparency
04Can Oruvai help friends choose a game together?

Yes. Oruvai can create a private group decision, compare the selected participants’ compatible taste signals and check the available platform, access and cross-play route. Members can then vote without exposing private negative traits or individual votes outside the group decision.

Start a group decision
04

Clear terms

Free and Oruvai Pro

Current prices, monthly limits, cancellation and what friends can use without Pro.

8 answers
01What is included in the Free plan?

Free includes your library, discovery, editable Gaming DNA and unlimited ratings. Each calendar month it also includes up to 5 completed personal game decisions and 1 hosted group decision. Joining an invited private group does not require Pro.

Create a free profile
02How much does Oruvai Pro cost?

Oruvai Pro costs €4.99 for each monthly billing period or €34.99 for each yearly billing period. These are the current total consumer prices. The checkout repeats the selected plan, price, renewal and cancellation conditions before an order creates a payment obligation.

Read the Subscription Terms
03Do monthly and annual Pro include the same features?

Yes. The current monthly and annual offers unlock the same Pro product and the same monthly usage limits. Monthly is charged each month, while annual is charged once per year at the displayed yearly total. The billing choice does not create a different feature tier.

Compare the billing options
04How many decisions are included each month?

Free includes up to 5 completed personal decisions and 1 hosted group decision per calendar month. Pro includes up to 100 completed personal decisions and 30 hosted group decisions per calendar month. Current usage is shown inside the product.

Open billing and usage
05Do my friends need Pro to join and vote?

No. Friends invited to a private Oruvai group can join and vote without buying Pro. The hosted group-decision limit belongs to the host’s current plan; invited participants do not each need a paid subscription for that decision.

See how group decisions work
06Does Oruvai Pro include a free trial?

No. The current monthly and yearly Oruvai Pro offers do not include a free trial. You can use the Free plan first without a payment card. If a promotion or trial is introduced later, its duration, later price and first charge date will be stated clearly before any order.

Start with the Free plan
07How do I cancel, and what happens afterwards?

You can turn off renewal at any time through the secure subscription management linked from the Oruvai billing area. Unless an earlier legal right applies, cancellation takes effect at the end of the current paid period. The account then moves to the current Free level; cancelling Pro does not automatically delete the account.

Manage or cancel Oruvai Pro
08Can I request a refund or withdraw from a recent purchase?

Consumers may have a statutory 14-day right of withdrawal, subject to the applicable conditions described in Oruvai’s withdrawal information. Confirmed billing errors and non-conforming paid service are handled under the relevant legal rights. Oruvai does not offer a general unconditional money-back guarantee, but verified exceptional cases can be reviewed by support.

Read the Refund Policy
05

Your control

Privacy, accounts and support

How your profile starts, which controls you have and where to get a human answer.

4 answers
01Is my Oruvai profile private?

Yes. Oruvai starts new profiles with private social settings. Your full library, private group content, votes, negative taste traits and activity are not automatically public. When a supported profile area can be shared, you choose that visibility deliberately and can review the relevant controls.

Read the privacy notice
02What information does Oruvai use for a decision?

A personal decision can use deliberate taste signals, game reactions, library or access information and the context you provide for that request. Group decisions use the limited participant information needed to find a compatible route. Optional analytics is controlled separately and is not required for the core account to exist.

Review Oruvai’s data practices
03Can I export or delete my account data?

Yes. Oruvai provides an account-data export covering supported account, library, profile, social and support information before account deletion. If you have Pro, cancel the subscription separately in the billing area before deleting the account; uninstalling the app or deleting local data does not cancel renewal.

Open account settings
04Where can I get help or report incorrect game information?

Use the secure Oruvai Support form for product, account, billing, privacy, accessibility, security or catalogue questions. Include the affected page or game and enough context to reproduce the issue, but never send passwords, backup codes, full payment details or platform login tokens. Every accepted message receives a case ID.

Contact Oruvai Support

Need a human answer?

Tell Oruvai what is blocking you.

Product, account, billing, privacy and catalogue questions go to one secure support form.
Contact Support